Privacy Policy

1. Introduction

Welcome to musikmitvera.de ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make use of our music lesson services.

Please read this policy carefully. If you have any questions or concerns, you may contact us at vera@musikmitvera.de.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name (parent/guardian and child), email address, phone number, and postal address.
• Booking Information: Preferred lesson type, appointment date and time, child's age range, and any special requests.
• Communication Data: Messages sent via our contact form or WhatsApp.
• Technical Data: IP address, browser type and version, and usage data collected via cookies (see Section 7).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and confirm music lesson appointments
• To communicate with you about your booking or inquiry
• To send reminders and lesson updates
• To improve the quality of our teaching services
• To comply with legal obligations under German law (DSGVO / GDPR)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in running our website (e.g., hosting providers), subject to confidentiality agreements.
• Legal Requirements: If required by law or in response to valid legal processes.
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

5. Children's Privacy

Our services are offered to children, and we handle their data with the utmost care. We only collect information about children that is provided by their parent or legal guardian. We do not knowingly collect data directly from children.

Parents and guardians may request access to, correction of, or deletion of their child's data by contacting us directly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption on all website communications
• Restricted access to personal data (accessible only by Vera and authorized staff)
• Regular review of data collection and storage practices

However, no internet-based transmission is 100% secure. We cannot guarantee the absolute security of data transmitted to us.

7. Cookies

Our website may use cookies — small text files placed on your device — to improve your browsing experience. Types of cookies we may use include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors use the site (e.g., Google Analytics)
• Preference cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Services

Our website may include integrations with third-party services, including:

• Google Maps: For displaying lesson location. Google's Privacy Policy applies.
• WhatsApp: For contact purposes. Meta's Privacy Policy applies when using this service.
• Google Fonts: Loaded from Google servers. Google's Privacy Policy applies.

9. Your Rights (DSGVO / GDPR)

Under the General Data Protection Regulation (GDPR) and German data protection law (DSGVO), you have the following rights:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate data.
• Right to Erasure: You may request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: You may request that we limit how we use your data.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, please contact us at vera@musikmitvera.de. We will respond within 30 days.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are generally retained for up to 3 years for administrative purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.